Why healthcare organizations should consider implementing a data analytics center of excellence
by Pam Arlotto and Susan Irby for HFMA.org
Republished in the print version of HFM Magazine in November 2020. Originally published on HFMA.org online in June 2020.
Most healthcare leaders likely would agree that data-driven insights are essential to strategic differentiation, financial performance and operational success. Yet as such insights become more pervasive and complex, the ownership and structural design of the data analytics function have become key questions for many executive teams.
Traditional command-and-control hierarchies and siloed decision-making processes can create a lack of trust and limit the development of analytics insights across the organization. Although various organizational design options for data analytics have merit, leaders should consider implementing a data analytics center of excellence (CoE) and establishing the role of enterprise chief data officer.
Image: The hybrid model: the CoE ‘hub-and-spoke’