Organizational Competencies in Informatics & Analytics for High Performing Health Systems
Maestro interviewed CEOs from UHC, the alliance of the nation’s leading not-for-profit academic medical centers, Quality Award winners regarding leadership structures, organization design and operating models for IT, Informatics, Analytics and Quality. From these discussions with twelve leading UHC CEOs, five emerging themes were identified as health systems make the transformation from volume to value. The executives agreed that there is much work to do to leverage investments in information and technology, by creating “smart” systems, hardwiring quality goals and using information to design new processes and care delivery models. According to one leader leader, “In academic healthcare, we have historically focused research on esoteric innovation which is about 5% of the opportunity and we were ignoring the 80-90% of health services that would transform access, quality and cost but we kept doing them the same old way. Let’s reinvent that. We need a culture of yes – care, deliver, innovate and serve.”
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