Healthcare Governance: What Boards Need To Know (Part Two)
In the second of two presentations from the Center for Healthcare Governance on the topic of leadership decision making, Making Effective Decisions In Times of Uncertainty and Change: What Boards Need To Know (Part Two), Pam Arlotto and Susan Irby of Maestro Strategies apply the decision-making framework introduced in Part One to examples from the health care delivery system.
Focusing on two dimensions of the framework as applied in an emergency room setting – complex and chaotic decisions – readers will appreciate a new model that has important utility in today’s complex environment. Viewers will learn about the role of business intelligence, analytics and information in making decisions in a new way in a more hectic and complex environment laced with great uncertainty. Understand how information-driven decision making is different from the hierarchical, command-and-control models that we have used in the past – and is increasingly more appropriate for a transformed business model.
Also be sure to view part one of this series — Making Effective Decisions In Times of Uncertainty and Change: What Boards Need To Know
