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Making Effective Decisions In Times of Uncertainty and Change: What Boards Need To Know (Part One)

RECORDED WEBINAR

Healthcare board members are bombarded by constant change and complexity. In the first of two webinars from the Center for Healthcare Governance on the topic of leadership decision making, Pam Arlotto provides a framework for healthcare board members to make decisions in this difficult environment.  Traditional decision-making methods often take too long, don’t provide the answers and leaders struggle to manage the sheer volume of strategic initiatives health systems are addressing today. This 40-minute webinar is ideal for in-boardroom education. It will provide a framework for decision making — one that separates different types of decision contexts, simple, complicated, complex, and chaotic, demonstrates the importance of cause and effect, and suggests the most appropriate response or leadership style for each. The first of two sessions on decision making, the concept of the “agile board member” and the role of information driven decision making will be introduced.

This webinar is led by Pam Arlotto, President and CEO of Maestro Strategies and is available through the Center for Healthcare Governance.  Access the recording here.

Be sure to watch Healthcare Board Governance: What Boards Need to Know (Part Two), click here.

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Beyond Return on Investment: Expanding the Value of Healthcare Information Technology

Beyond Return on Investment expands on the topic first outlined in Return on Investment: Maximizing the Value of Healthcare Information Technology, a basic primer or “how to” on completing a ROI analysis for a single project. Beyond Return on Investment expands on the topic to address a comprehensive program of value-based information management for health systems today. Beyond Return on Investment provides lessons learned from healthcare IT adoption on how to drive value realization, look at healthcare IT as a strategic asset, achieve value from clinical systems, manage healthcare IT as an investment, analyze ROI to make the case for investment, and governing transformation toward integrated decision making. The book concludes with a look at the key trends that will drive value in the future, taking a look at IT’s impact on wellness and care delivery.

Click here to purchase your copy from HIMSS.

Don’t miss the next book in this series —Rethinking Return on Investment: The Challenge of Accountable Meaningful Use   which provides a look back at how the ROI of health IT has typically been measured and explores how Meaningful Use regulations are driving healthcare organizations to adopt a value-based purchasing model — thus challenging readers to rethink how they define the ROI of health IT.

 

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Consolidation, Clinical Integration & Transformation: Investing in Information Technology for an Accountable System of Care

Few argue the point that the American health care “system” is broken. Today’s fragmented non-system is based upon the decades-old idea that physicians, through a one-to-one relationship with the patient, will seek out and know the best care for each patient, and that hospitals through episodic, acute-care interventions are the centralizing point for the coordination of patient information. Waste, high cost, duplication, patient confusion and poor outcomes result from a variety of factors.

While accountable care organizations (ACOs), clinical integration networks and patient-centered medical homes are fast becoming the trend du jour, there is little doubt that a provider-led, population-based, coordinated care process that instills accountability for performance and measurement of quality, cost and patient experience is essential.

This monograph explores three stages most health care organizations will go through as they build or become part of an accountable system of care. The concept of the care management platform is introduced and key information technology investments are identified for each stage. Finally, assessment questions are provided for trustees to critically examine their own organization’s progress at each stage.

Published by The American Healthcare Association’s Center for Healthcare Governance

To download a copy of the whitepaper, click here.

Inside Three Strategically Agile Healthcare Organizations

Agile organizations are likely to be decentralized and non-hierarchical. They tend to empower operating units and individuals. They are good at motivating the entire workforce. Above all, they are organized to act expeditiously, based on rapid decision making.

What does agile decision making look like in a healthcare organization? That depends on the specific organizational culture at work.

Maestro Strategies collaborated with PeaceHealth to create a centralized, collaborative decision-making model – discussed in an article from HFMA. As hospitals and health systems work to adapt to a new payment environment grounded in value, strategic agility is becoming more important than ever. Here is a look at how three hospitals and health systems are going about it.

 

Accelerating the ROI of EHRs

Healthcare leaders should rethink their organizations’ approaches to managing the change associated with implementation of  electronic health records to gain greater value from these systems. After exploring the concept for more than a decade, research has shown that IT alone does not drive ROI. Health systems and physician groups that implement EHRs and wait for the promised returns will be disappointed. Facing dramatic changes to the healthcare industry such as consolidation, clinical integration, and population health management, we need to accelerate the ROI of EHRs, and clearly, that means rethinking the way we define, plan for, and manage the change associated with these advanced IT systems. We should start by recognizing that the value of IT is reflected in the ratio between the total IT and business investment and the degree of change in business and clinical outcomes that is realized from that investment. Click here to read the full article.